By joining this WhatsApp group, you confirm that you are over 18 years of age.

  • Please be respectful, polite, and friendly towards other group members. Any form of harassment, discrimination, or disrespectful behaviour will not be tolerated and may result in removal from the group.This WhatsApp group is intended as a place for parents and families to connect and share information. However, please note that the group will not be administered 24 hours a day, and our staff will review messages periodically but not constantly.

  • We now require you to upload proof of a diagnosis of Down’s syndrome for the person you care for. WE DO NOT SAVE THIS INFORMATION, it is checked and then deleted.

  • By joining this group, you understand and agree that any information or content shared in the group is done so at your own risk. The charity cannot guarantee the accuracy, reliability, or security of the information shared by other group members. Your phone number will be visible to everyone in the group.

  • You are solely responsible for the content you share in the group, and you agree not to share any inappropriate, offensive, or illegal content. The charity reserves the right to remove any content that violates these guidelines or is otherwise deemed inappropriate.

  • The information shared in this group should not be considered as professional advice or a substitute for seeking appropriate professional assistance. The charity does not endorse or promote any specific products, services, or opinions shared in the group.

  • By joining this group, you consent to the collection, use, and disclosure of your personal information as needed for the purposes of group administration and communication. Your personal information will be handled in accordance with applicable data protection laws and the charity's privacy policy. We will use your email to send you updates about the charity, you can unsubscribe at any time.

  • The charity will not be liable for any loss or damage arising from your participation in this group, including any loss of data, inconvenience, or other harm.

  • By sharing any photos in this WhatsApp group, you grant the charity permission to use those photos for promotional purposes, including but not limited to advertising the regional hub and the wider charity. The charity may use the photos in print or digital materials, social media posts, website content, or other promotional channels. The charity will make efforts to give proper credit to the original poster when using the photos, but cannot guarantee such credit in all cases.

Thank you for your cooperation and understanding. By joining this WhatsApp group, you are indicating your acceptance of these terms and conditions.